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IMA support

FAQ

We do not forget you!

Your project request is being evaluated by the IMA For Developers team and we are doing everything we can to meet your needs.

Our goal is to provide you access to our API as fast and as simply as possible. This is how we process:

1. You have registered an App and made a request to add an API to it

This request has been sent to the IMA For Developers team. They will consider it immediatly.

2. Accreditation

You are already a user of our API or a IMA’s partner?
Perfect! So we already have all the informations we need and your account has been configured. We will be able to answer you within 24/48h.

You are a new user?
In this case, the IMA For Developers team will get in touch with the dedicated teams at IMA. These teams will come back to you in the next days following your request, to ask you the last informations required for your accreditation.

3. Activation

After your account has been accredited, the API is added to your App. The IMA For Developers team sends you an email to inform you.

4. It’s your turn!

Our API is available. Authenticate with your credentials and then use the API in your projects.

And remember, you can also use the “Sandbox” environment while waiting we come back to you.

See you soon in your Developer Space!

It couldn’t be easier! Register your request to create a Developer Space by telling us about your project. We will assess its feasibility and get back to you within 48 hours.

Your project is validated!

Log-in details will be e-mailed to you. Let’s start!

Is it too soon?

We will make every effort to meet your needs in a timely manner.

No, of course not!

In your Developer Space, you can create as many Apps as you have projects.

All of these Apps will undergo an assessment of their technical feasibility in order to best assist you with the integration of our APIs.

In addition, quickly add an API to your App at any time while browsing our catalogue!

Technical questions

Feel free to contact our technical team using the form below.

Do you need more information?

You can contact our teams of specialists, who will provide you with all of the information you need.

Have you tried resetting your password?

  • From the log-on page, click on “Forgotten password”
  • Provide the e-mail address you used to create your account, then click on “New password”
  • You will receive a link by email to create a new password.

Don’t worry! Follow the steps below to reset it:

  • From the log-on page, click on “Forgotten password”
  • Provide the e-mail address you used to create your account, then click on “New password”
  • You will receive a link by email to create a new password.

Our Webhooks system gives you opportunity to receive useful datas live in your applications.

This solution is easy to integrate.

You will find all the information you need to use it in this “Getting started with Webhooks” page.

Contact us

Any other question? Contact us!

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